Warranty Registration

Thank you for your purchase from EG4 Electronics. We stand behind our products with warranties that meet or exceed our competitors. Please locate the product you have purchased below and fill out the form to register your product.

Please ensure you fill out the correct form for your purchase to ensure proper registration and warranty coverage.

EG4-LL Battery Registration

EG4 Electronics offers a 10-Year Full Parts Replacement or Full Product Replacement Prorated Warranty from the date of purchase.  Your warranty must be registered within the first year of purchase to remain valid. If you choose not to register your warranty, your warranty may be invalidated. This limited warranty is to the original purchaser of the product and not transferable to any other person or entity. All BMS and Cell Exchanges are covered throughout the warranty period. If a full replacement warranty is needed the warranty is prorated 1/9th per year after the first year at the current retail pricing. Replacement shipping charges may incur on a case-by-case basis.   Warranty Exclusions - EG4 Electronics has no obligation under this limited warranty for product subjected to the following conditions (including but not limited to):  

 

  • Damages incurred during installation or removal
  • Damages caused during mishandling of product, Inappropriate Environmental Exposure
  • Damages caused by improper maintenance
  • Tampering, Altering, and/or Disassembly of product
  • Using product in applications other than which it was intended for by manufacturer
  • Lightning, Fire, Flood, or Acts of God
  • Any product whose serial number has been altered, defaced, or removed

EG4-LifePower4 Battery Registration

EG4 Electronics offers a 5-Year Full Parts Replacement or Full Product Replacement Prorated Warranty from the date of purchase. Your warranty must be registered within the first year of purchase to remain valid. If you choose not to register your warranty, your warranty may be invalidated. This limited warranty is to the original purchaser of the product and not transferable to any other person or entity. All BMS and Cell Exchanges are covered throughout the warranty period. If a full replacement warranty is needed the warranty is prorated 1/4th per year after the first year at the current retail pricing. Replacement shipping charges may incur on a case-by-case basis.   Warranty Exclusions - EG4 Electronics has no obligation under this limited warranty for product subjected to the following conditions (including but not limited to): 

 

  • Damages incurred during installation or removal 
  • Damages caused during mishandling of product, Inappropriate Environmental Exposure 
  • Damages caused by improper maintenance 
  • Tampering, Altering, and/or Disassembly of product
  • Using product in applications other than which it was intended for by manufacturer
  • Lightning, Fire, Flood, or Acts of God
  • Any product whose serial number has been altered, defaced, or removed

EG4 Inverter Registration

EG4 Inverter 3 Year Standard Warranty

 

EG4 Electronics offers a 3-Year Full Parts Replacement or Full Product Replacement Prorated Warranty from the date of purchase.  Your warranty must be registered within the first year of purchase to remain valid. If you choose not to register your warranty, your warranty may be invalidated. This limited warranty is to the original purchaser of the product and not transferable to any other person or entity. All Parts exchanges are covered during the warranty period. If a full replacement warranty is needed the warranty is prorated 1/2 per year after the first year at the current retail pricing. Replacement shipping charges may incur on a case-by-case basis.   

Warranty Exclusions - EG4 Electronics has no obligation under this limited warranty for product subjected to the following conditions (including but not limited to):  

  • Damages incurred during installation or removal 
  • Damages caused during mishandling of product, Inappropriate Environmental Exposure 
  • Damages caused by improper maintenance 
  • Tampering, Altering, and/or Disassembly of product
  • Using product in applications other than which it was intended for by manufacturer
  • Lightning, Fire, Flood, or Acts of God
  • Any product whose serial number has been altered, defaced, or removed

 

EG4 Inverter 5 Year Extended Warranty

 

In addition to the standard 3 year warranty with the terms set above, EG4 offers a 5 year extended warranty to users who have purchased and use the EG4 brand of battery with the EG4 inverters. This extended warranty has the additional requirement of producing both purchase receipts and additional proof of use in the system. 

Terms and Conditions

The equipment sold by EG4 Electronics is designed by the manufacturer to be installed only by licensed, trained, and insured solar electrical installation professionals. We strongly advise the customer to seek the assistance of such a professional to exclusively perform the implementation of any of these products, and we make no warranty of the purchaser’s safety, success of equipment implementation, or compliance with local codes and regulations. EG4 Electronics disclaims all warranties, expressed or implied, including but not limited to, any implied warranty with respect to the accuracy or completeness of the information they disseminate and /or fitness of the materials sold for a particular purpose. Some of the USED or grade B titled equipment sold may not include a manufacturer’s warranty. No warranty may be created or extended by sales or promotional materials on these items. Each party hereby irrevocably waives its rights to trial by jury in any Action or proceeding arising out of this agreement or the transactions relating to its subject matter. All installation advice provided by EG4 Electronics before, during, or after purchase of solar equipment is purely for the purpose of general concept education and must not replace the expertise of a licensed and trained solar specialist. The Customer agrees to full indemnification for EG4 Electronics henceforth from any legal recourse relating to and arising out of the installation of the products purchased by the customer.